Return & Refund Policy – Kote Coffee
At Kote Coffee, we are committed to delivering fresh, high-quality coffee to our customers. If for any reason you are not satisfied with your order, please review our return and refund policy below.
1. Perishable Product Notice
Coffee is a perishable item. Therefore, we do not accept returns on any opened or used coffee products.
2. Return & Refund Eligibility
You may request a return or refund if:You received the wrong item.
The product arrived damaged.
You received expired or defective coffee.
The coffee is unopened and in its original packaging (within 7 days of delivery).
3. How to Request a Return or Refund
To request a return or refund, please contact us within 7 days of receiving your order.
📧 Email: kotecoffee1@gmail.com
📞 Phone/WhatsApp: +91 90358 44157
Please include the following:
Order number
Description of the issue
Clear photos (if applicable)
4. Refunds
Once your request is approved:
Refunds will be Credited to your original payment method within 5–10 business days.
